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DOVER, Del. – The Delaware Division of Public Health has announced it will shut down its COVID-19 Call Centers at the end of the month.
We’re told the centers will be closing due to a low volume of calls. The last day of operation will be Tuesday, January 31st.
Delawareans can still access critical COVID-19 information online. General questions will still be answered by calling 2-1-1 or emailing DPHCall@delaware.gov, or Vaccine@delaware.gov for vaccine-specific questions.
The COVID-19 call center was launched on March 4, 2020, under the leadership of former DPH Director Dr. Karyl Rattay. The creation of the call center stemmed from the high volume of calls DPH was receiving about the virus. At the time of the launch, Delaware reported no coronavirus cases in the state. A second call center opened on December 19, 2020, to field questions about COVID-19 vaccines.
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